Send knowledge base content to your contact

Updated 2 weeks ago by Joost Rijlaarsdam

Sometimes you want to share content from your knowledge base. ChatShipper has made that really convenient for you.

Provided your knowledge base article are written in a way they are ´conversational´.

This is how it works:

  • Use tab to move your cursor from the messaging zone to the search bar
  • Enter your search term
  • Select your topic (works with up, down arrow keys)
  • Click copy

See? There is nothing to it. Write your content with sharing in mind and you are all set. Sharing is easier than copy paste.


How did we do?