ChatShipper Roadmap

Updated 2 days ago by Joost Rijlaarsdam

Q4 2020

Bot Directory launched

Create a separate section for Chatbots (virtual assistants) that are active for your organisation. Add your own chat bots or click to activate one of the Bot Directory bots.

Status

Done

Stripe implementation

Our Stripe implementation will benefit you by: allowing you to mange your subscriptions online. Change / update payment methods and access your ChatShipper invoices.

Status

In progress

WhatsApp Business template improvements

Staying in tune with WA Business accounts features.

Status

Planned

Q1 2021

Dashboarding 2.0

Rework Dashboarding to better reflect the Organisation´s Users activities. E.G how many organisations did they participate in? Number of messaging

Forms and Entities 2.0

Revisit our Form and Entity Recognition capabilities. Optimizing conversation data to businesscase flow even further.

Add Messaging Channels

Our geographical expansion means adding new Messaging channels important in these local markets to our existing integrations.

Collaborative Conversations 2.0

we want more Conversation sharing options. Sharing conversations From a Brand to it Franchisees / Dealers network or from a Messaging contact Center straight to a Sales Person in a client organisation (bypassing CRM systems all together).

Conversational campaigns

With open rates of 98% (vs 20,9% form email) a conversational campaign seems to be a winning concept. With ChatShippers conversational campaign feature you will be able to sting together a series of timed messages send to your target persona.

Further down the line

  • Rework Admin interface
  • Scheduled messaging
  • Adaptive Cards


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