Adding subaccounts (level 3) to level 2 organisations

Updated 2 weeks ago by Joost Rijlaarsdam

One organisation with one set of touchpoints, agents and know how may not cover it for you.

Maybe you have multiple brands or business units with their own branding and specialist teams.

ChatShipper is a multi-tenant solution. As an organisation admin you can add as many sub accounts as you want.

Here is how:

  1. press the + button at the right bottom
  2. Fill out de organization details

  1. Voila, your sub-organisation is created.
  1. You can now start the additional configuration of your new sub-account by clicking it.


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